Shipping & Returns
We offer international shipping, and all orders are dispatched within 24-48 hours. Orders within Finland are typically delivered within 2-3 working days from the time of purchase.
Once your order is shipped, a confirmation email with tracking details will be sent.
For order inquiries, please info@sippaworld.com with your Order Number. We strive to respond within 1 working day, though occasionally it may take a bit longer.
Returns Policy
Refunds, replacements, and exchanges are done in the form of a sippaworld.com.
Gift card under the following conditions:
Products are damaged or defective
- Products are in the same condition as received
- Products are unopened
- Products were directly purchased through sippaworld.com
- Products are returned within a 30-day period from receipt.
Customers are responsible for associated shipping fees and ensuring safe return of goods. For items over 50€, consider using a traceable shipping service or purchasing shipping insurance.
To initiate a return or exchange info@sippaworld.com with the subject line RETURNS or EXCHANGES. Once your return is received and inspected, you'll be notified via email regarding approval and the refund process.
If approved, refunds will be processed within 14 working days.
Gift Returns
For unwanted gifts, refunds will be issued to the purchaser via the form of a sippaworld.com Gift card. Unfortunately, no refund or exchange can be provided to the gift recipient.
For further assistance, refer to our FAQs or contact our Customer Experience Team at info@sippaworld.com. The team is available Monday-Friday, 9 am-5 pm, and aims to respond within 24 hours.